Question
Many companies ask you to punch in your phone or account number before a customer rep takes your call. Ninety percent of the time, the customer rep then asks you for your phone or account number. Why is that?
Many companies ask you to punch in your phone or account number before a customer rep takes your call. Ninety percent of the time, the customer rep then asks you for your phone or account number. Why is that?
Labels: Random Thoughts
posted by MoChassid @ 9:16 AM
1 Comments:
At 2:45 PM,
MoChassid said…
ardbeg78
That sounds about right. Ok, at least now I know!
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